We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came to moldova in 1.5 months. Collected, works super. Gives out on charging 700-800 ma. To close without a gap-you need to knock heavily on the table (except jokes), comes to the end, no gaps, no cracks. Charges perfectly, charged very quickly. Took from another Seller-contacts are soldered, nothing Worked. This store everything is fine Propiano, everything keeps well. Very cute, very glad that it works. Seller recommend. The color is much prettier and saturated than in the photo.
The battery arrived in perfect condition and in the right time, i am very happy with the product. I recommend the store fully. Greetings from uruguay, isabel
I buy a second such a copy. Looks good, but in quality-full sucks. The first does not charge the batteries to the end. The last division blinks endlessly (charged all night). In the second instance, the lid does not fit-the button in it rests. Opening the device without breaking the lid is almost impossible. Dignity is only one-the price. The store sends the order a second time without indicating the house number and apartment, only the street.
Will be kinda useless for KKK but great product not have batteries
The product does not match the advertising of batteries in the kit is huge no
18 days to spain. It's my second order. They 've employed a different carrier. Tracking until landing in spanish territory. Badly packed. Just a simple plastic bag. One of the boxes brings a crushed edge. I'll have to sand or straighten the edge so i can close the box. I'll test them and leave feedback. Just say that the charging led indicator is totally inaccurate. Indicates a very fast initial download and does not get to remain fixed the total load. Good price quality.
This case from the power bank batteries should be bought here type 18650, the power bank closes very tight and we sawed it and the knife expanded the sheel. In 30 minutes. Put in... Recharges the power bank via micro usb 4 hours (this is if you inserted 10000 mah batteries) charges the phone normally. Maximum can insert batteries up to 10400 mah. Delivery to kirov/russia 1 and a half month (well for china it's ok) with batteries power bank for 10000 mah began to cost 1300 rubles. Like while everything is very good, you can order.